MUJI Blog

About the loss of Muji campsite customer information registration form apologize and Announcements

Posted by Jan 30, 2015

Dear Customer

This time, the loss of “user registration application form” for you to fill in the time of Muji campsite user registration we found. The customer will put you uneasy think that, apologize. to the lost Customers who whats to fill out the “user registration application form”, as well as say a separate apology, I will report you as follows.
In addition, in the fact of unauthorized use of information not currently have been confirmed.
Future, and thorough measures to prevent recurrence, because we will be more effort so that our customers peace of mind to our customers, thank you kindly to want look forward for your understanding.
Remember

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1. About the situation of the accident

Went to the November 20, when the organization of “user registration application form” that is stored in our company, and lost the “user registration application form” which was registered between August May 2008 – 2009 I noticed the potential you have. Then, in our, document storage center in a Save the document, I’ve examined a copy of documents stored document, it could not be any check. The lost “User Registration form” is mixed in addition to the document has passed the retention period, we believe likely to be discarded.
It should be noted that since the information content of the “User Registration Form” will have been stored in our data server, there is no hindrance With regard to the use of a future campground.

2. a lost customer information

Customers between from May to August 2009, 2008 we received a registered user of Muji campsite in the “User Registration Application Form”, “name”, “date of birth”, “blood type”, “address “,” telephone number “,” e-mail address “(any information),” Muji campsite WEB login password “(any information), and” emergency contact name of the customer “,” emergency contact address “,” emergency Contact phone number “,” the relationship between the application identity “, in the case of family registration,” family information (name, gender, date of birth, age, relationship, blood type, password) “(714 items minutes). It should be noted, does not include credit card information is in this.
In addition, customers of information that I received a registered user on the WEB than Muji campsite home page, is not included at all in the the paper.

3. Measures to prevent recurrence

We take this situation very seriously, personal information will strive to document management and thoroughly done to prevent recurrence of the environment that have been described.

4. Future of the corresponding

With regard to the appropriate customers, we will contact you individually.
Regarding the inquiry, but is actually trouble, please contact the following toll-free number.

■ Contact Us

, Inc. Ryohin Keikaku your room
Toll-free (free) 0120-64-0336

Hours:

10:00 to 18:00 (including Saturdays, Sundays and holidays) ※ 12 31th (Wed) – January 2 (gold), it will excuse me, I will pause the correspondence.

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